Data protection
Privacy Policy
Usher & Upton respects the personal information entrusted to us by candidates, employees, clients and website visitors. This policy explains what we collect, why we use it, and the choices available to you.
Who we are
Usher & Upton provides talent acquisition and HR services from JFK Pontoon, Cobh, Cork, Ireland. We may act as a data controller when we decide why and how personal data is used. We may act as a processor when a client gives us written instructions to manage data on its behalf.
Our role depends on the service and the relationship involved. A client may remain responsible for its own staff records, while we handle agreed recruitment, payroll or employee management tasks under documented instructions.
Clear records matter.
Information we collect
Information you provide
This can include your name, contact details, CV, work history, qualifications, salary expectations, interview notes and communication preferences. We only ask for information that has a clear purpose.
Information from clients and workers
For HR and payroll work, information may include employment terms, attendance, leave, pay details, tax information and records of workplace matters. Clients should provide only the information needed for the agreed service.
Information collected online
When you use our website, we may receive technical details such as your IP address, browser type, device information, pages viewed and the time of access. We use this to keep the website secure and understand how it is used.
Special category data
Recruitment or employee work may occasionally involve health, disability, equality, trade union or other special category information. We use it only where a lawful condition applies and with suitable safeguards.
How we use information
Recruitment and talent acquisition
We use candidate information to assess suitability, arrange interviews, communicate about roles and share relevant details with a client where this is authorised and expected.
HR and payroll services
We use employee and client information to prepare payroll, support performance processes, manage training, handle employee relations and maintain agreed HR records.
Business administration
We use contact and service information to respond to enquiries, manage contracts, issue invoices, keep financial records, prevent misuse and meet professional or legal duties.
Legal grounds
Our lawful basis may be contract, steps requested before entering a contract, legal obligation, legitimate interests or consent. Where we rely on consent, you can withdraw it at any time.
Sharing and keeping information
We may share relevant information with clients, candidates, payroll providers, technology suppliers, professional advisers, regulators or public authorities where this is needed for the stated purpose or required by law. Suppliers must protect personal data and follow our instructions where they process it for us.
We do not sell personal data. We keep information only for as long as the recruitment, HR, payroll or legal purpose requires it. Retention periods vary by record type, contractual need, tax rules and potential disputes, after which information is securely deleted or anonymised.
Some suppliers may process data outside the European Economic Area. When that happens, we use a lawful transfer safeguard, such as an adequacy decision or approved contractual protections.
Your rights
Access and correction
You can ask for a copy of your personal data and request correction of information that is inaccurate or incomplete.
Deletion and restriction
You can ask us to erase information or restrict its use in certain circumstances. Legal duties or an active contract may limit what we can remove.
Objection and portability
You may object to processing based on legitimate interests, including direct marketing. Where applicable, you can ask for data you provided in a structured, commonly used format.
How to make a request
Send your request to [email protected]. We may ask for information to confirm your identity. We aim to respond within one month, subject to lawful extensions for complex requests.
Security, cookies and complaints
We use access controls, secure systems, staff guidance and routine checks to protect personal data from unauthorised access, loss, alteration or disclosure. No online service can remove every risk, so please avoid sending sensitive information through an unsecured channel.
Our website may use essential cookies or similar technologies to operate correctly and remember basic preferences. Where consent is required, we will ask for it before placing non-essential cookies. You can also adjust cookie settings in your browser.
If you have a concern, contact us first so we can investigate it. You can also complain to the Data Protection Commission in Ireland through its website or by contacting its office directly.
Questions about this policy
Privacy requests and questions should be sent to Usher & Upton. Include enough detail for us to find the relevant record, but do not include unnecessary sensitive information.
We may update this policy when our services, legal duties or data practices change. The current version will be published on this page.
Usher & Upton
JFK Pontoon, Cobh, Cork, Ireland
[email protected]
+353 89 183 2873